Privacy Policy

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• submit an inquiry
• request pricing or availability
• schedule a tour
• book our venue
• contact us by phone, email, website form, or text message

This information may include:

• name
• email address
• phone number
• mailing address
• event details
• any other information you choose to provide

Payment Information

If you make a payment, your payment information is processed securely through our payment service providers. We do not store full payment card information on our systems unless otherwise stated.

Website Usage Information

We may automatically collect certain information when you visit our website, such as:

• IP address
• browser type
• device type
• pages viewed
• referring website
• date and time of access

This information helps us improve our website and services.

We may use the information we collect to:

• respond to inquiries
• provide pricing, availability, and booking information
• schedule tours and appointments
• provide and manage venue bookings
• process payments and transactions
• send service-related communications
• provide customer support
• improve our website, services, and customer experience
• send promotional or marketing communications where permitted by law and where you have provided appropriate consent

By providing your phone number, you consent to receive SMS communications from The Starlight Pavilion regarding venue tours, booking updates, reminders, and promotional offers. Consent is not a condition of purchase.

We do not sell, rent, or trade your personal information to third parties.

We may share your information only when necessary with trusted service providers who help us operate our business and provide services to you, such as:

• payment processors
• CRM and booking platforms
• website hosting providers
• email service providers
• customer communication tools
• analytics providers

These service providers may access your information only as needed to perform services on our behalf and are required to protect it appropriately.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience. You may choose to disable cookies through your browser settings, though some features of the site may not function properly.

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed to be 100% secure.

Depending on applicable law, you may have the right to:

• request access to the personal information we hold about you
• request correction of inaccurate or incomplete information
• request deletion of your personal information, subject to legal or contractual obligations
• withdraw consent for certain communications
• opt out of marketing emails or text messages

To exercise any of these rights, please contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Your continued use of our website or services after any changes means you accept the updated policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• +1 832-729-6025
• The Starlight Pavilion
• 16726 Huffmeister Road, Suite A700, Cypress, TX 77429
• thestarlightpavilion.com